Unfinished products – designed for growth in ecosystems – anticipate value to all the stakeholder. Pushing products for perfection before release, holds back companies and customers to generate an impact. Define, design, implement and operate the right strategy for the unfinished products is vital to enable the ecosystem continuity and to unceasingly evolve the consumer experience.
The humanitarian and global crisis we are experiencing today, the extend on how they changed the way we live and work, do have both immediate and long-lasting implications for how we will experience services and products we consume daily.
Companies face challenges that we could not have imagined just few months ago. Leaders are asking themselves: How do we evolve our products and services to a remote friendly experience? how do we diversify the supply-chain? How do we prioritize the online channels capabilities? What new cultural mindset, architecture and technology will enable the shift? How do we rapidly learn from the consumer experience and from what is ameliorating it? How do I re-create trust with my consumers? How do I preserve and value the investments already done?
Where do I start or avoid the past mistakes? In those time of uncertainty and rapid economical changes we need to build an evolutionary mindset. We are dropping perfection ambitions and we are ready to change and swiftly adapt to consumers’ needs and behaviors.
Unfinished products are designed to grow. They bring value to consumers well before reaching perfection. Unfinished products go beyond the possession and in person concepts. They unceasingly ameliorate the consumers’ experience.
The ambition of this blog’s articles is explores the approach enterprise architect should consider in entering or creating ecosystems where valuing and evolving their unfinished products. The starting point of the journey lay in answering addressing topics as the list below.
- exploring new business models and new online experience
- designing the journey, the direction and the first steps to take
- strategically implementing capabilities around security, quality, feedback loop, architecture and edge computing.
- continuously keeping those capabilities evolving as the business collective experience develops.
Faithful to the unfinished products nature, the ending point is all to be determined, ready to grow and to adapt to new needs.
My name is Massimo Fascinari, Technology Advisor passioned about Digital Leadership. I would love to engage in conversations around unfinished products with whoever approach this collection of my own views. The intent is to inspire and to help Business & IT leaders to implement the right capabilities around unfinished products to unceasingly ameliorate consumers’ experience.
Unfinished Products 